Refund policy
We want you to love AlignWell. If you're not completely satisfied, we offer a 30-day money-back guarantee from the date of delivery.
To request a return or refund: Email us at support@alignwell.com with your order number and reason for return. We'll respond within 24–48 hours with instructions.
Eligibility:
- Items must be returned within 30 days of delivery
- Items must be unused or defective to qualify for a full refund
- If the item arrived damaged or defective, we'll send a replacement or issue a full refund at no cost to you
Refund Process: Once your return is approved, your refund will be processed to your original payment method within 5–7 business days.
Non-refundable items:
- Items returned after 30 days
- Items showing signs of heavy use (unless defective)
For any questions, contact: support@alignwell.com